Generate a New Password

For security purposes, all passwords are store in the Community system in encrypted format, and cannot be decrypted to email to a user. If you have forgotten your password, you will need to generate a new password.

To generate a new password at Cochlear Community, enter your email address below. We will send the address of a unique verification page to you via email. Click on the link in the body of the message and a new password will be sent to you. This method reduces the chance of a mistakenly reset password.

Your email address

* Add us to your email address book: To make sure that our emails don't end up in your spam folder, place the email address info@cochlearcommunity.com in your address book or safe list.