Troubleshooting

Nucleus speech processors are powerful and built to withstand daily use in a wide range of environments.  From time to time you may experience intermittent sound, or no sound due to battery life, excessive moisture or natural wear and tear on the external components.

Sound Processor Troublshooting

If you cannot hear any sound, choose your processor from the links below and follow the steps.  If you continue to have problems, please contact your clinic or audiologist as soon as possible.

Launch the Interactive Freedom Sound Processor Troubleshooting Guide



 


Downloadable Resources